Support Tickets

For support related to the specific template you purchased, please complete this form. We’ll be in touch within 48 hours.

Note that our hours of operation are Monday through Friday, 11AM - 3PM US Eastern.

For general Squarespace support related to platform functionality and troubleshooting, visit the Squarespace Help Center.

Full Name *

Email *

Website that uses your template *

If the website is not live yet, what is the password?

Settings > Site Availability > Password Protected > Set a Password and Save

Order Number *

Which template did you purchase? *

Provide as much detail as possible about the reason for your support ticket *

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